SME - EMC PowerMax, PowerStore

Experience: Not Available to Not Available years

Location: Bengaluru, India

Skills: EMC PowerMax, EMC PowerStore, Standard Operating Procedures, Root Cause Analysis, Trend Analysis

Job Summary
Storage
Unix
Key Responsibilities
Ensure On-Time Resolution And Quality Compliance Of Escalated Incidents Related To Emc Powermax And Emc Powerstore Storage Solutions, Adhering To The Agreed Sla.
Mentor Team Members In Best Practices For Emc Powermax And Powerstore, Prepare Standard Operating Procedures (Sops), And Maintain Thorough Documentation To Support Operational Excellence.
Validate Change Order Implementation Plans For Emc Storage Solutions And Ensure Compliance With Human Error Protocols While Participating In Capacity Planning Discussions.
Facilitate Customer Meetings To Gather Insights And Address Issues, Ensuring Positive Customer Feedback And Satisfaction Regarding Support Services.
Conduct Root Cause Analysis And Trend Analysis To Validate Findings And Prepare Detailed Reports To Inform Key Business Stakeholders About Performance Metrics And Improvement Prospects.
Skill Requirements
Storage
Other Requirements
Storage

📌 Sme Emc Powermax, Powerstore Bengaluru
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📍 Bengaluru