Senior Analyst - English, Arabic, Microsoft Windows

Experience: Not Available to Not Available years

Location: Hyderabad, India

Skills: Not Available

Job Summary
Answer calls/chat/email or other mediums in relevance to Client specific needs. • Ensure work hours are met daily. • Ensure Quality work within HCL and client standard. • Provide support or any necessary requirement of client and HCL. • Ensure all KPI of partners and HCL are met. • Coordination with internal and global teams. • Maintain skilled decorum within HCL Standards. • Ensure client/partner success. • Coordination with supervisors and managers or any identified support. • Work from office • 24*7 shifts • Rotational shifts and week offs

Key Responsibilities
Answer calls/chat/email or other mediums in relevance to Client specific needs. • Ensure work hours are met daily. • Ensure Quality work within HCL and client standard. • Provide support or any necessary requirement of client and HCL. • Ensure all KPI of partners and HCL are met. • Coordination with internal and global teams. • Maintain qualified decorum within HCL Standards. • Ensure client/partner success. • Coordination with supervisors and managers or any identified support.



• Work from office • 24*7 shifts • Rotational shifts and week offs

Skill Requirements
Answer calls/chat/email or other mediums in relevance to Client specific needs. • Ensure work hours are met daily. • Ensure Quality work within HCL and client standard. • Provide support or any necessary requirement of client and HCL. • Ensure all KPI of partners and HCL are met. • Coordination with internal and global teams. • Maintain skilled decorum within HCL Standards. • Ensure client/partner success. • Coordination with supervisors and managers or any identified support. • Work from office • 24*7 shifts • Rotational shifts and week offs

Other Requirements
Answer calls/chat/email or other mediums in relevance to Client specific needs. • Ensure work hours are met daily. • Ensure Quality work within HCL and client standard. • Provide support or any necessary requirement of client and HCL. • Ensure all KPI of partners and HCL are met. • Coordination with internal and global teams. • Maintain professional decorum within HCL Standards. • Ensure client/partner success. • Coordination with supervisors and managers or any identified support. • Work from office • 24*7 shifts • Rotational shifts and week offs

📌 Senior Analyst English, Arabic, Microsoft Windows Secunderabad
🏢 HCL Technologies
📍 Secunderabad