Track Lead - Mainframe SysOps & Batch Scheduling Tools

Experience: 1 to Not Available years

Location: Chennai, India

Skills: Production Control, Scheduling Techniques, Sysops Practices, Problem-Solving, Analytical Skills, Leadership, Operational Improvement Strategies, Mainframe Technologies, Scheduling Tool, ITIL Foundation Certification, Six Sigma Green Belt Certification

Job Summary
The Track Lead for Support & Operations plays a critical role in managing operational excellence and driving continuous improvement initiatives. This position focuses on problem-solving, meeting client SLAs, and empowering teams through effective people management, ensuring that the organization meets its strategic objectives in service delivery.

Key Responsibilities
Enhance Operational Systems Through Implementing Production Control And Scheduling Frameworks And Sysops Practices To Improve Management Reporting And Streamline Information Flow.
Analyze And Interpret Client Requirements, Ensuring The Support Team Consistently Meets Client Expectations And Service Levels.




Lead And Mentor The Project Team By Establishing Explicit Project Goals And Maintaining Transparent Communication Throughout The Project Lifecycle.
Drive Innovation By Introducing Recent Ideas And Methodologies For Process Development And Organizational Efficiency.
Provide Tailored Solutions That Align With Customer Needs By Leveraging Production Control And Scheduling Techniques And Sysops Strategies To Achieve Impactful Business Results.

Skill Requirements
In-Depth Knowledge Of Production Control And Scheduling Techniques
Solid Understanding Of Sysops Practices And Methodologies
Strong Problem-Solving And Analytical Skills
Excellent Communication And Leadership Abilities
Proficiency In Operational Improvement Strategies
To have Solid Background on Mainframe technologies and expertise on minimum 1 scheduling tool.

Other Requirements
Optional But Valuable: Itil Foundation Certification
Optional But Valuable: Six Sigma Green Belt Certification

📌 Track Lead Mainframe Sysops & Batch Scheduling Tools Chennai
🏢 HCL Technologies
📍 Chennai