Associate - EHS

Experience: Not Available to Not Available years

Location: Lucknow, India

Skills: SAP Concur, GCS, Microsoft Office, MS Excel, MS Word, MS PowerPoint, MS Outlook, SAP

Job Summary
The role involves managing end-to-end expense claim processing through the SAP Concur platform and GCS (an inhouse tool) and providing timely support to employees via the self-service desk portal. The specialist ensures compliance with company policies, resolves queries efficiently, and contributes to process improvements.

Key Responsibilities
Expense Claim Processing:
• Review, validate employee expense claims submitted via Concur and GCS and ensure action within defined SLA.
• Ensure claims comply with company travel and expense policies.
• Coordinate with team lead/managers and other stake holders for approvals and escalations.
• Monitor claim status and follow up on pending claims.
• Processing accounting entries in SAP and employees account reconciliation.

Employee Query Handling:




• Respond to employee queries related to expense claims, reimbursements, payroll, and concur/GCS usage via the self-service desk portal within defined SLA.
• Provide guidance on claim submission procedures and policy clarifications.
• Maintain a high level of customer service and professionalism in all interactions.

Skill Requirements
• Excellent communication skills, with the ability to convey information clearly and effectively in both written and verbal forms.
• Robust conceptual understanding of Finance and Accounting principles, with the ability to apply foundational knowledge in practical scenarios.

Other Requirements
• Valuable hands‑on experience with the Microsoft Office suite, including Excel, Word, PowerPoint, and Outlook.
• Basic knowledge of SAP; prior exposure or experience working with SAP will be considered an added advantage.

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