Senior Administrator - ServiceNow, IT Service Management

Experience: Not Available to Not Available years

Location: Lucknow, India

Skills: SAMPro, ServiceNow, Service Catalog, Flow Designer, Workflow Editor, Client-side scripting, UI Policy, Client Script, UI Actions, Server-side Scripting, Business Rules, Scripted Include, Data loading, import sets, Data Source, Transform maps, Scheduled Jobs, dashboards, Agile methodology, ADDM, Bigfix, SCCM

Job Summary
Experience in implementing SAMPro. In-depth knowledge of SAMPro modules with tables. Assisted customers in implementing SAM Tools across their organization

Key Responsibilities
Worked on solution designing and implementation as per best practices for various module - SAM Pro.

Skill Requirements
Working on Reclamation part in ServiceNow to reclaim the unused and low usage of software in client machine. Experience in Designing, customization, enhancing, workflow configuration and supporting ServiceNow Experience of working with Service Catalog items in ServiceNow. Implemented SR's Using Flow Designer Functionality. Worked on Workflow Editor Experience working with Client-side scripting (UI Policy, Client Script, UI Actions) and Server-side Scripting (Business Rules, Scripted Include)



Editor, Flow Designer. Worked on Data loading, import sets, Data Source and Transform maps, Reports and Scheduled Jobs. Worked on Reports, dashboards. Worked on project with Agile methodology. Positive knowledge of various inventory/ discovery solutions, like ADDM, Bigfix, SCCM, ServiceNow etc. etc.

Other Requirements
Working on Reclamation part in ServiceNow to reclaim the unused and low usage of software in client machine. Experience in Designing, customization, enhancing, workflow configuration and supporting ServiceNow Experience of working with Service Catalog items in ServiceNow. Implemented SR's Using Flow Designer Functionality. Worked on Workflow Editor Experience working with Client-side scripting (UI Policy, Client Script, UI Actions) and Server-side Scripting (Business Rules, Scripted Include) Editor, Flow Designer. Worked on Data loading, import sets, Data Source and Transform maps, Reports and Scheduled Jobs. Worked on Reports, dashboards. Worked on project with Agile methodology. Positive knowledge of various inventory/ discovery solutions, like ADDM, Bigfix, SCCM, ServiceNow etc. etc.

📌 Senior Administrator Servicenow, It Service Management Lucknow
🏢 HCL Technologies
📍 Lucknow