06 Aug
|
HCL Technologies
|
Chennai
06 Aug
HCL Technologies
Chennai
Analyst (Support & Operations)
Experience: Not Available to Not Available years
Location: Chennai, India
Skills: ServiceNow, Splunk, Prometheus, ITIL
Job Summary
Alert Management - L1 Monitoring
Key Responsibilities
Investigating potential anomalies, implementing automated responses, escalating critical issues, and refining alert rules to reduce noise and enhance operational or security efficiency.
Skill Requirements
Familiarity with monitoring tools (e.g., ServiceNow, Splunk, Prometheus), operating systems, and network security controls.
Other Requirements
ITIL
📌 Analyst Support & Operations Chennai
🏢 HCL Technologies
📍 Chennai