Engineer (Support & Operations)

Experience: Not Available to Not Available years

Location: Gautam Buddha Nagar, India

Skills: Cohesity Backup and Recovery platform, L2 operations, data retention services, backup failures analysis, capacity management, performance management, upgrade activities, HCL governance, ITSM, change management

Job Summary
The associate will be responsible for L2 operations and support of the Cohesity Backup and Recovery platform within the DFS setting, ensuring consistent and reliable backup, restore, replication, and data retention services for supported systems. The role includes proactive monitoring of backup jobs, analysis and resolution of backup failures, execution of restore requests, support for capacity and performance management, and participation in upgrade and maintenance activities as per approved standards.



The associate will work closely with infrastructure, application, and security teams to meet contractual SLAs, ensure compliance with customer data protection requirements, maintain operational documentation and SOPs, and follow HCL governance, ITSM, and change management processes with transparent ownership and timely communication.

Key Responsibilities
L2 operations and support of the Cohesity Backup and Recovery platform

Skill Requirements
L2 operations and support of the Cohesity Backup and Recovery platform

Other Requirements
L2 operations and support of the Cohesity Backup and Recovery platform

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