Subject Matter Expert (Support&Ops;)

Experience: Not Available to Not Available years

Location: Lucknow, India

Skills: CISCO switching and routing, Meraki, Aruba, Cato, Catalyst Center, SASE solutions, BGP, OSPF, EIGRP, ITIL Process

Job Summary
Design, configure, and manage network infrastructure including switches, routers, and wireless access points.
Implement and manage SASE solutions, particularly Cato Networks.
Troubleshoot and resolve complex network issues related to routing protocols (e.g., BGP, OSPF, EIGRP).
Monitor network performance and conduct regular audits to ensure compliance with industry standards.
Collaborate with cross-functional teams to integrate network solutions with other IT systems.
Provide advanced technical support and guidance to junior network engineers.
Document network configurations, changes, and procedures for future reference.
Participate in disaster recovery planning and testing.

Key Responsibilities
Design, configure,



and manage network infrastructure including switches, routers, and wireless access points.
Implement and manage SASE solutions, particularly Cato Networks.
Troubleshoot and resolve complex network issues related to routing protocols (e.g., BGP, OSPF, EIGRP).
Monitor network performance and conduct regular audits to ensure compliance with industry standards.
Collaborate with cross-functional teams to integrate network solutions with other IT systems.
Provide advanced technical support and guidance to junior network engineers.
Document network configurations, changes, and procedures for future reference.
Participate in disaster recovery planning and testing.

Skill Requirements
CISCO switching and routing, Meraki, Aruba, Cato, Catalyst Center

Other Requirements
ITIL Process,

📌 Subject Matter Expert Support&ops Lucknow
🏢 HCL Technologies
📍 Lucknow