Sr Subject Matter Expert (Support&Ops;)

Experience: 8 to Not Available years

Location: Chennai, India

Skills: RACF Administration, IBM Mainframe, DB2, Microsoft Outlook, Microsoft Excel, Microsoft Word, TSO, CLIST, IBM z/OS, Account and Access Management, System Security

Job Summary
To ensure on-time resolution of escalations/incidents through efficient analysis as per the SLA, quality norms and ensure positive customer satisfaction and contribute to EN business creation.

Key Responsibilities
Mainframe Security Administrator. IBM Mainframe- RACF Note: Also good to have experience in RACF and ACF2/TOP Secret Security Products. Minimum 8 + years of experience required.

Minimum requirements for this position include:
• Good Experience in RACF Administration– Mainframe Subsystems and DB2 in an IBM mainframe workplace: Creating and maintaining users and security groups.
• Adding users to, and removing users from, security groups.
• Proficiency in Microsoft Outlook, Excel and Word.
Additional consideration will be given to candidates with experience in:
• TSO/CLIST script execution on IBM z/OS.




• Account and Access Management: Sets up recent profiles, creates and updates access permissions and system policies and maintains user accounts. Defines procedures for user access to systems setting.
• System Security: Maintains system security by checking logs for issues such as attempted intrusion. Installs security software and/or security-related patches. Reports security issues when appropriate.

Daily Duties and Responsibilities
• Reviewing user provisioning requests for completeness, accuracy, audit compliance, clarity of intent, and proper approvals.
• Granting access to an application or data store based on the provisioning request.
• Documenting the access granted.
• Communicating the credentials back to the customer.
• Closing the request.
• Responding to status requests and other customer communications.
• Coordinating activities with other provisioning agents and with management.

Skill Requirements
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Other Requirements
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📌 Sr Subject Matter Expert Support&ops Chennai
🏢 HCL Technologies
📍 Chennai