The ideal candidate loves talking to people and proactively solving issues.

You will be responsible for converting customers into passionate evangelists

Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Resolve complex customer queries via live chat platforms.

Maintain high accuracy and quick Turnaround Time (TAT).

Deliver polished, professional solutions to international users.

Qualifications
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Flexibility: Must be comfortable with a 24/7 rotational shift schedule.

Location: Currently residing in the Tricity area.

Benefits
Schedule: 5-day work week (2 rotational offs).

Transport: Free cab facility for female staff during night shifts.

Growth: Premium environment with explicit career progression.

How to Apply: Contact Person- Tanika Sharma
Meet HR Tanika in Cabin No. 12, Teleperformance sector 75 Mohali Gate no.1
Share your Resume at

📌 Customer Service Representative (Mohali)
🏢 Teleperformance
📍 Mohali