Quality & Training Supervisor – Hospitality

Experience: 2+ Years

Industry: Hospitality / QSR / Cloud Kitchen / Restaurant

Key Responsibilities
Ensure food safety, hygiene, and quality standards are maintained across all outlets.
Conduct internal audits as per FSSAI, HACCP, and company SOPs to ensure compliance.
Identify gaps during audits and follow up on corrective and preventive actions (CAPA).
Plan and deliver training sessions for Front of House (FOH) and Back of House (BOH) teams on food safety, hygiene, SOPs, and quality standards.
Prepare and manage monthly training calendars and maintain training records.
Evaluate employee training effectiveness through assessments and on-floor observations.
Maintain audit reports, compliance documents, training records, and SOP documentation.
Ensure proper implementation of recipes, portion control, and food quality standards.
Coordinate with Operations and Kitchen teams to improve quality and operational efficiency.
Monitor outlet compliance and support continuous improvement initiatives across locations.

📌 Trainer Gurugram
🏢 Dream Oven
📍 Gurugram