Analyst, Specialised Operations, Consumer Banking Group

Experience: 3 to Not Available years

Location: Mumbai

Skills: trade finance, cash management, customer service, interpersonal skills, attention to detail, banking systems

Business Function
Group Human Resources has the important role of attracting, retaining, and nurturing talent to ensure that DBS continues to be a competitive employer in Asia. With a well-established team of HR partners, we support and deliver effective people-based solutions and services across businesses. Our goal is to build a high-performance organisation by empowering and engaging our employees. Because we believe that banking is about people.

Responsibilities
Provide exceptional customer service and support to clients for their trade finance and cash management needs
Process and manage trade finance transactions, including letters of credit, guarantees, and collections
Collaborate with various teams within the bank to ensure seamless delivery of services to clients
Identify and address client concerns,



escalating issues as necessary to ensure timely resolution
Maintain accurate and up-to-date records of all client interactions and transactions
Contribute to the continuous improvement of trade servicing processes and procedures

Requirements
Minimum 3 years of experience in a trade finance or cash management role
Strong attention to detail and ability to work in a rapid-paced environment
Excellent communication and interpersonal skills
Proficient in the use of relevant trade finance and banking systems
Ability to work collaboratively with cross-functional teams
Commitment to providing exceptional customer service

Apply Now
We offer a market-competitive salary and benefits package and the qualified advantages of a dynamic environment that supports your development and recognises your achievements.

Job: Operations
Schedule: Regular
Employee Status: Full time

📌 Analyst, Specialised Operations, Consumer Banking Group Mumbai
🏢 DBS Bank
📍 Mumbai