Roles & Responsibilities Handle customer queries related to Net Banking through voice calls.
Assist customers with login issues, password resets, and transaction-related concerns.
Provide accurate information and appropriate solutions to customer queries.
Ensure timely and effective resolution of customer concerns.
Maintain proper records of customer interactions in the system.
Follow standard customer service procedures and maintain service quality.
Communicate professionally and ensure a positive customer experience.
RequirementsGood verbal communication skills.
Basic understanding of banking and net banking processes.
Ability to understand customer concerns and provide suitable solutions.
Basic computer knowledge and ability to work on customer service systems.
Customer-focused approach with valuable listening and problem-solving skills.
Freshers and experienced candidates can be considered, depending on process requirements.

📌 Customer Support Executive Noida
🏢 VICTA EARLYJOBS TECHNOLOGIES PRIVATE
📍 Noida