06 Aug
|
Credhas Technology
|
Tirupati
06 Aug
Credhas Technology
Tirupati
Job Title: CRM Executive (Telecalling Collection)Location: Tirupati
Experience: Minimum 6 Months in Telecalling / Collections
Employment Type: Full time
Salary: ₹14,500 – ₹20,000 per month + Attractive Incentives
Job ResponsibilitiesMake outbound calls to customers regarding overdue payments.
Follow up with customers and ensure timely collections.
Negotiate repayment plans as per company guidelines.
Update customer interactions and payment details in the CRM system.
Handle customer queries professionally and provide appropriate resolutions.
Achieve daily and monthly collection targets.
Maintain high standards of customer service while ensuring compliance with company policies.
Eligibility CriteriaMinimum 6 months of experience in Telecalling, Collections, Recovery,
Customer Support, or BPO.
Candidates with DRA certification will be preferred.
Positive communication and convincing skills.
Basic computer knowledge.
Immediate joiners are preferred.
Language Requirement
Tamil, Kannada, or Malayalam language proficiency is an added advantage.
Key SkillsTelecalling
Collection Process
Customer Relationship Management (CRM)
Debt Collection
Recovery
Customer Handling
Negotiation Skills
Communication Skills
Outbound Calling
MS Office
Data Entry
Follow-up
Target Orientation
📌 Tele Calling Collection Execcutive Tirupati
🏢 Credhas Technology
📍 Tirupati