06 Aug
|
Important Group
|
Delhi
06 Aug
Important Group
Delhi
Cityfurnish India Private Limited is hiring for the role of Customer Support!
Responsibilities of the Candidate:
Manage tickets and update customer information in the database during and after each call.
Maintain a database of customer interactions and transactions, record details of inquiries, complaints, and comments, as well as actions taken.
Convert Leads to current orders.
Contact potential customers to showcase company products or services
Follow-up on Interested Leads
Negotiate prices and terms with customers
Get the documentation done for the converted leads
Work with other team members to ensure customer satisfaction
Engage in problem-solving and process improvement.
Develop strategies to ensure judicial usage of resources and timely delivery
Requirements:
Educational Qualification : Graduation
Experience : 0 - 1 Year
📌 Customer Support Delhi
🏢 Important Group
📍 Delhi