05 Aug
|
HCL Technologies
|
Nagpur
05 Aug
HCL Technologies
Nagpur
Engineer (Support & Operations)
Experience: Not Available to Not Available years
Location: Nagpur, India
Skills: WebSphere Application Server, JVM, incident management
Job Summary
L1 WebSphere Application Server (WAS) Support Engineer is responsible for first-level monitoring, basic troubleshooting, and operational support of WebSphere environments, ensuring system availability and meeting SLA targets.
Key Responsibilities
24x7 Monitoring & Alerts Handling
• Monitor WebSphere servers, JVMs, and applications
• Respond to alerts, incidents, and service requests
Incident Management (L1 Support)
• Perform basic troubleshooting (service down, high CPU/memory, log errors)
• Restart servers/services as per SOP
• Escalate unresolved issues to L2/L3 teams
Skill Requirements
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Other Requirements
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📌 Engineer (Support & Operations) (Nagpur)
🏢 HCL Technologies
📍 Nagpur