Senior Program Manager – PMO & Technology

Experience: 15 to Not Available years

Location: Chennai, India

Skills: PMP, PgMP, Agile, Waterfall, Hybrid, SAP, cloud platforms, Planview, Jira, Smartsheet, Azure DevOps, PowerApps

Job Summary
We are seeking a highly experienced Senior Program Manager – PMO & Technology to establish, mature, and lead PMO capabilities while driving large scale, strategic programs enabled by technology solutions. This role requires a strong track record in building governance frameworks, aligning initiatives to organizational strategy, and managing complex, multi project programs in a technology driven environment. The ideal candidate will combine PMO leadership, program delivery excellence, and technology alignment, working closely with executive stakeholders, business leaders, and IT teams to ensure predictable, high quality outcomes.

Key Responsibilities
PMO Establishment & Governance
• Define, implement, and continuously improve PMO standards, frameworks, processes, and templates to ensure consistency, quality, and transparency across programs.
• Establish governance structures, roles, escalation paths, and decision making forums for effective program oversight.
• Conduct regular governance reviews, audits, and health checks to ensure adherence to organizational standards and best practices.

Program Leadership
• Provide end to end leadership for multiple interconnected projects and programs, ensuring alignment with business objectives and strategic priorities.
• Define program vision, objectives, scope, success metrics, and roadmaps.
• Manage cross program dependencies, sequencing, and resource allocation, including budget, people, and technology.

Technology Integration




• Partner with IT, architecture, and technology teams to align program objectives with enterprise architecture and technology strategies.
• Ensure appropriate adoption of delivery methodologies (Agile, Waterfall, Hybrid) based on program needs.
• Lead the definition of PMO workflows and business requirements, including demand management, resource management, intake processes, and reporting mechanisms.

Performance & Risk Management
• Track program performance using defined KPIs, metrics, and dashboards, and provide regular status updates to senior leadership.
• Identify, assess, and mitigate risks and issues that could impact scope, schedule, budget, or quality.
• Drive corrective and preventive actions for deviations from agreed plans.

Stakeholder Engagement & Change Management
• Serve as the primary liaison between program teams, business leaders, and executive stakeholders.
• Communicate program progress, risks, dependencies, and achievements clearly and proactively.
• Lead expectation setting, stakeholder alignment, and change management activities across the organization.

Qualifications
• Bachelor’s degree in business, Technology, Engineering, or a related field.
• PMP, PgMP, or equivalent certification preferred.
• 15+ years of experience in program and project management,



with 8+ years in PMO leadership or large scale program roles.
• Strong experience delivering technology enabled programs, including enterprise systems (e.g., SAP), cloud platforms, or large IT transformations.
• Deep expertise in Agile, Waterfall, and Hybrid delivery models.
• Proven ability to manage budgets, resources, and complex dependencies across global, cross functional teams.
• Excellent communication, leadership, and executive stakeholder management skills.
• Hands on experience with PMO and delivery tools such as Planview, Jira, Smartsheet, Azure DevOps (ADO), PowerApps, or similar platforms.

Preferred Skills
• Experience building and scaling PMO frameworks from the ground up.
• Robust understanding of portfolio management, reporting, and executive dashboards.
• Experience managing vendors, partn

Key Responsibilities
1. Enhance Operational Systems By Implementing Project Management Methodologies And Tools To Improve Management Reporting And Streamline Information Flow Across Teams.
2. Analyze Client Requirements And Ensure The Support Team Delivers Exceptional Service That Meets Or Exceeds Client Expectations, Utilizing Dmo Principles For Optimal Outcomes.
3. Lead And Mentor Project Teams By Facilitating Transparent Communication Of Goals And Expectations, Fostering A Culture Of Accountability And High Performance.
4. Drive Innovation By Identifying Opportunities For Process Development And Implementing Best Practices That Contribute To Overall Organizational Progress.
5. Provide Tailored Solutions That Align With Customer Needs And Organizational Capabilities, Leveraging Project Management Expertise To Achieve Business Results.

📌 Senior Program Manager – PMO & Technology (Chennai)
🏢 HCL Technologies
📍 Chennai