Warehouse Agent Lead

Experience: Not Available to Not Available years

Location: Grapevine, Texas, United States

Skills: warehouse operations oversight, inventory control, reporting, pick and pack operations, freight documentation, billing support, team leadership, coordination, safety awareness, compliance awareness, Microsoft Office, forklift certification

About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com The Warehouse Lead is responsible for overseeing daily warehouse operations within the Toll DFW CFS facility, ensuring the efficient handling, storage, and processing of cargo. This role supports freight forwarding operations including receiving, pick and pack processing for distribution clients, inventory management, labeling, documentation, and coordination with operations teams for inbound and outbound cargo. The Warehouse Lead will also assist with order processing, billing documentation, and guiding temporary warehouse staff to ensure secure and efficient workflows.

Key Responsibilities
Warehouse Operations
Oversee daily warehouse activities including receiving, storage, pick and pack orders, palletizing, and cargo staging.
Ensure cargo is handled safely and in compliance with company procedures and freight forwarding requirements.
Coordinate loading and unloading of trucks and containers.
Verify cargo counts, dimensions, and condition upon receipt.

Order Processing & Documentation




Log and process warehouse orders in the CW1 system as required.
Email correspondence with clients/networks.
Prepare and maintain shipping documentation, receiving reports, and inventory records.
Assist with billing-related documentation for warehouse services such as storage, handling, pick/pack, and palletizing.
Maintain accurate files for warehouse transactions and shipments.

Inventory Management
Maintain accurate inventory records and conduct cycle counts as required.
Generate inventory reports for internal teams and customers.
Investigate and resolve inventory discrepancies.

Team Guidance
Provide day-to-day guidance and direction to warehouse temporary labor and work with the DFW operations team for day to day shipment handling.
Ensure tasks are assigned efficiently and work is completed according to schedule.
Promote safe work practices and ensure compliance with warehouse safety procedures.

Coordination & Communication
Work closely with the DFW operations team to support cargo movement.
Coordinate with trucking companies and internal staff regarding warehouse activities.
Communicate any operational issues or delays to management.

Qualifications
Experience in warehouse operations, preferably within freight forwarding, logistics, or CFS environments.
Knowledge of cargo handling, freight documentation, and inventory processes.
Ability to coordinate staff and manage multiple operational tasks.




Ability to use Microsoft Office and use of email.
Strong organizational and communication skills.
Forklift certification preferred.

What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further. Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up. At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. To find out more about us visit www.careers.tollgroup.com You must be entitled to work in United States of America and be prepared to undertake pre-employment checks including a criminal history check and medical.

📌 Warehouse Agent Lead (Mumbai)
🏢 Toll Group
📍 Mumbai