Senior Administrator - Vmware vSphere & vCenter, VMware vSAN

Experience: Not Available to Not Available years

Location: Bengaluru, India

Skills: Vmware vSphere, vCenter, Vmware vSAN, Aria Monitoring Tools, Windows

Job Summary
Windows & Vmware support
Key Responsibilities
1. Provide Advanced Technical Support For Vmware Vsphere And Vcenter By Diagnosing And Resolving Complex Incidents, Ensuring Adherence To Quality Standards And Company Policies.
2. Conduct Root Cause Analysis For Escalated Issues Related To Vmware Vsan And Aria Monitoring Tools, Implementing Effective Solutions To Mitigate Technical And Security Challenges.
3. Facilitate Knowledge Base Updates And Management,



Contributing To The Training And Coaching Of Junior Analysts To Enhance Team Capabilities And Operational Efficiency.
4. Resolve Complex Service Tickets Within Agreed Slas By Collaborating With Cross-Functional Support Teams, Ensuring Seamless Operations And Maintaining A Robust Security Posture.
5. Enhance Customer Experience And Satisfaction By Achieving First Call Resolution, Minimizing Rejected Resolutions, And Addressing Security Threats Proactively.
Skill Requirements
Windows & Vmware support
Other Requirements
Windows & Vmware support

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