Technology Sales Support Associate Director - Strategic Solution Architect

Experience: Not Available to Not Available years

Location: North York, Ontario, Canada

Skills: Enablon, Operational Risk Management, Environment Health & Safety, Process Safety Management, enterprise software solutions, Consulting, Business Architecture, Solution Engineering, pipeline development, go-to-market initiatives, stakeholder management

Overview
We are looking for a Strategic Solution Architect (SSA) to support growth across Enablon’s Operational Risk Management (ORM), Environment Health & Safety (EHS), and Process Safety Management (PSM) solutions. This is a senior, cross-functional role within the Solution Engineering organization, working closely with Presales, Sales, Marketing, BDRs, and Professional Services to support complex customer engagements. The role focuses on pipeline development, solution positioning, and expansion within existing customers, while ensuring strong alignment between business requirements and implementation approach. You will work across regions and industries, supporting both new business and expansion opportunities, and helping customers define their digital strategy and roadmap. You will be part of a highly experienced global Solution Engineering team (ORM), working alongside domain experts across ORM, EHS, and PSM, with strong collaboration across Sales and Professional Services.

Key Responsibilities
Pipeline Development & Growth
Support Sales, Marketing, and BDR teams in building pipeline, particularly for Control of Work (COW) and broader solution opportunities
Contribute to go-to-market initiatives and regional campaigns
Provide input into messaging and positioning aligned to market needs (e.g. North America)
Solution Positioning
Support Sales in positioning Enablon solutions across ORM, EHS, and PSM domains




Identify opportunities to expand scope across multiple use cases and business areas
Contribute to value-based discussions with customers
Strategic Deal Support
Engage in complex and high-value opportunities
Support deal strategy, solution definition, and customer engagement
Collaborate with Presales to deliver demonstrations and solution narratives
Lead or support RFP/RFx responses, including solution design, value articulation, and coordination with internal stakeholders
Expansion & Upsell
Identify opportunities to expand within existing customers
Support adoption of additional capabilities and related use cases
Professional Services Alignment
Work closely with Professional Services early in the sales cycle
Help define implementation approach and ensure realistic scope
Customer Transformation Support
Support customers in digital transformation initiatives, including: implementation strategy change management transition from on-premise to cloud
Qualifications
Bachelor’s degree or equivalent experience
Proven experience with the Enablon platform
Robust domain expertise in ORM, EHS, PSM
5+ years of experience in Consulting, Business Architecture, or Solution Engineering
Experience supporting complex, enterprise-level sales cycles
Desired Skills
Strong understanding of enterprise software solutions in risk, safety, or operations domains




Ability to translate business requirements into practical solution and implementation approaches
Solid commercial awareness and ability to support deal strategy
Excellent communication and stakeholder management skills
Experience supporting pipeline development and go-to-market initiatives
Highly collaborative, able to operate across regions and teams
Additional Information
This is a global overlay role, not limited to a single region
Competitive compensation package including base salary and performance-based commission aligned to business outcomes
Travel may be required depending on business and customer needs
Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Compensation
$118,800.00 - $199,050.00 CAD
This role is eligible for Commission. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

📌 Technology Sales Support Associate Director Strategic Solution A (Mumbai)
🏢 Wolters Kluwer
📍 Mumbai