Track Manager (Support & Operations)

Experience: Not Available to Not Available years

Location: Noida, India

Skills: Aruba Clearpass, Cisco ISE, NAC, CPPM, RADIUS, TACACS+, Active Directory, PKI, 802.1X, MAB, EAP-TLS

Job Summary
Operations Management for complex /large projects with focus on continuous improvement, problem-solving, meeting client SLAs, and empowering teams through effective people management.

Key Responsibilities
1. Improve the operational systems, processes and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organizational planning
2. Understand client requirements and accountable in ensuring support team is meeting client expectations
3. To lead and mentor the project team and ensure transparent communication of project goals.
4. Bringing recent ideas and innovation for process development and overall organizational progress.
5. To provide solutions commensurate with the customers’ needs within the ambit of the given environment so as to lead to business results.

Skill Requirements




Skill requirement: Aruba Clearpass, Cisco ISE, or other NAC

Other Requirements
CPPM JD
Design, deploy, and configure Aruba ClearPass Policy Manager (CPPM) - High Availability Guest, OnGuard, OnBoard, and integration with RADIUS, TACACS+, Active Directory, PKI.
Implement NAC policies for wired and wireless access across multi-vendor environments.
Configure Cisco, Extreme switches and WLAN controllers/APs for integration with ClearPass.
Design and enforce Network Access Control (NAC) policies aligned with security standards (e.g., 802.1X, MAB, EAP-TLS).
Troubleshoot complex authentication and network access issues involving wired, wireless, and VPN endpoints.
Provide Level 3/SME-level support for ClearPass NAC, Aruba LAN, Aruba Central and Wi-Fi environments.
Develop documentation, operational runbooks, and conduct knowledge transfer sessions.
Provide design documentation, HLD/LLDs, network diagrams, and policy matrix documentation.

📌 Track Manager (Support & Operations) (Noida)
🏢 HCL Technologies
📍 Noida