Job Description Job Description – Customer Support Executive (Walmart Process)

/n Position: Customer Support Executive (International Voice Process)
/n Process: Walmart
/n Location: Jaipur, Rajasthan

/n Employment Type: Full-Time

/n Job Summary

/n We are looking for dynamic and customer-focused professionals to join our Walmart International Voice Process. The ideal candidate should possess excellent communication skills, prior international BPO voice experience, and a customer-first approach to resolve customer queries efficiently.

/n Key Responsibilities
/n /n Handle inbound customer calls for the Walmart process.
/n Resolve customer queries related to orders, deliveries, payments, returns, and general account support.
/n Provide accurate information while ensuring excellent customer service.
/n Maintain high levels of customer satisfaction and adhere to quality standards.
/n Document customer interactions accurately in the CRM system.




/n Meet productivity, quality, and attendance targets.
/n /n Eligibility Criteria

/n /n Any Undergraduate or Graduate.

/n Freshers can also apply with good english ( C1 Level )
/n Minimum 6 months of International Voice BPO experience is mandatory.
/n Excellent English communication skills.
/n Comfortable working in rotational shifts.
/n Solid problem-solving and customer handling skills.
/n /n Selection Process
/n /n HR Interview
/n Operations Interview
/n /n Assessment

/n /n Versant Level: C1 US Voice

/n /n Preferred Skills
/n /n Excellent verbal communication.
/n Customer service orientation.
/n Ability to work under pressure.
/n Basic computer knowledge.
/n Immediate joiners preferred.

/n /n If interested please share your cv at

📌 Customer Support Executive (Jaipur)
🏢 JMD Technologies
📍 Jaipur