Job Title: Customer Service Representative (CSR)

Job Description:

We are looking for a friendly, professional, and customer-focused Customer Service Representative (CSR) to join our team. The ideal candidate will handle customer inquiries, resolve issues efficiently, and ensure an excellent customer experience through phone, email, chat, or other communication channels.

Key Responsibilities:

- Respond to customer inquiries in a timely and qualified manner.
- Resolve customer complaints and provide appropriate solutions.
- Maintain accurate customer records and update information in the system.
- Process orders, cancellations, returns, and service requests.
- Escalate complex issues to the appropriate department when necessary.
- Follow company policies and maintain high-quality customer service standards.




- Meet daily performance and customer satisfaction targets.

Requirements:

- Excellent verbal and written communication skills.
- Good problem-solving and interpersonal skills.
- Basic computer knowledge and typing skills.
- Ability to work independently and as part of a team.
- Positive attitude and customer-first approach.
- Freshers and experienced candidates are welcome.

Benefits:

- Competitive salary
- Performance incentives
- Training and career growth opportunities
- Friendly work environment
- Flexible work options (if applicable)

Pay: From ₹15,524.22 per month

Work Location: Remote

📌 CSR (Customer Service Representative) (India)
🏢 Soloneur
📍 India