About UpGrad
UpGrad is one of India's leading higher education and upskilling platforms, helping students and working professionals achieve their career goals through industry-relevant programs. We are looking for energetic and motivated Student Counsellors to join our growing team in Mangalore.
Job Summary
We are seeking enthusiastic individuals who can guide prospective students in choosing the right career and educational programs. The ideal candidate should have excellent communication skills, a positive attitude, and a passion for helping students achieve their goals.
Freshers are welcome to apply. Training will be provided.
Roles & Responsibilities
- Counsel students regarding career opportunities and educational programs.
- Understand student requirements and recommend suitable courses.
- Handle inbound and outbound calls to prospective students.
- Follow up on inquiries generated through various marketing channels.
- Explain course features, benefits, fees, and career outcomes.
- Assist students throughout the admission process.
- Maintain accurate records of leads and student interactions.
- Achieve monthly admission and enrollment targets.
- Build strong relationships with students and parents.
- Participate in educational events, seminars, and workshops.
Required Skills
- Excellent communication skills in English,
Kannada, and Hindi (preferred).
- Good interpersonal and relationship-building skills.
- Basic computer knowledge (MS Office, Email, Internet).
- Positive attitude and willingness to learn.
- Strong persuasion and counseling abilities.
- Goal-oriented and self-motivated personality.
Qualifications
- Any Graduate / Final Year Students Can Apply.
- MBA, BBA, B.Com, BCA, BA, B.Sc candidates are encouraged to apply.
- Freshers and experienced candidates are welcome.
Experience
- Freshers can apply.
- 0–3 years of experience in counseling, sales, customer service, telecalling, education, or admissions is preferred.
Preferred Candidate
- Passionate about helping students build successful careers.
- Confident speaking over phone and in person.
- Quick learner with a positive mindset.
- Target-oriented and enthusiastic.
- Strong team player.
Benefits
- Market-competitive salary
- Attractive Monthly Incentives
- Career Growth Opportunities
- Qualified Training
- Friendly Work Environment
- Performance Recognition Programs
Work Location
UpGrad Learning Support Center
3rd Floor, Kelle Court, Hampankatta, Mangalore – 575001
Pay: ₹18,000.00 - ₹35,574.50 per month
Work Location: In person
📌 Student Counsellor (India)
🏢 vedanta
📍 India