Job Description: Customer Sales Manager – Interior Design & Furnishing

Location: Kazhakootam, Trivandrum, Kerala

Job Type: Full-time | On-site

Pay: ₹15,000.00 - ₹20,000.00 per month + Performance-based incentives

Job Summary

Seeking a dynamic, customer-focused, and target-driven Customer Sales Manager to manage the end-to-end sales journey and convert enquiries into successful residential and commercial interior projects.

This role is ideal for a solid relationship builder and closer who enjoys meeting prospective clients, understanding their vision, presenting tailored solutions, negotiating confidently, and driving monthly revenue targets. You will work closely with our internal design, estimation, and project execution teams to ensure a seamless client onboarding experience.

Key Responsibilities

- Lead Conversion: Handle and convert qualified enquiries into confirmed interior projects, maintaining a healthy and active sales pipeline.
- Client Engagement: Meet prospective clients at the showroom, office, or project sites to understand their requirements, budget, preferences, and timelines.
- Consultation & Presentation: Present interior solutions, material specifications, scope of work, and commercial proposals effectively.
- Estimation & Coordination: Coordinate with internal teams for site measurements, technical requirements, quotations, and detailed proposals.
- Negotiation & Closure: Negotiate pricing and commercial terms within company guidelines to successfully close deals and secure advance/booking payments.
- Pipeline & CRM Management: Maintain accurate lead statuses, follow-up schedules, meetings, and opportunities in the CRM system.
- Project Handover: Ensure smooth documentation and handover of confirmed projects to the Design and Project teams.




- Channel Development: Build relationships with architects, builders, and real-estate professionals to generate current business opportunities and referrals.
- Reporting: Provide weekly sales pipeline updates, closure tracking, and revenue forecasts to management.

Qualifications & Experience

- Experience: 3+ years of proven experience in Sales, Business Development, or Customer Sales. Background in Interior Design, Modular Kitchens, Furniture, Furnishings, Building Materials, Real Estate, or Home Improvement is a robust advantage.
- Education: Bachelor’s degree in Business, Marketing, Interior Design, Civil Engineering, or a related field preferred (relevant industry experience will also be considered).

Skills:

- Strong communication, presentation, and negotiation skills.
- Exceptional follow-up discipline and organizational abilities.
- Comfortable discussing project budgets and commercial proposals.
- Working knowledge of CRM software, MS Office, spreadsheets, and presentation tools.
- Willingness to attend client meetings and site visits.

What We Offer

- Attractive base salary paired with performance-based incentives and robust earning potential.
- Exposure to residential and commercial interior design, materials, and execution.
- Qualified training and ongoing support from experienced design and project teams.
- Clear career growth opportunities based on performance.

Benefits

- Cell phone reimbursement, Internet reimbursement.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

- Cell phone reimbursement
- Internet reimbursement

Ability to commute/relocate:

- Kazhakoottam, Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

- Interior Sales: 3 years (Preferred)

Work Location: In person

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