Description

7 SIGMA EXPERIENCES PVT LTD is looking for a Senior Client Servicing Executive to join our dedicated team in Mumbai. This full-time, on-site position offers a fantastic opportunity to engage with clients and enhance their experience in the vibrant Events Services industry.

As a Senior Client Servicing Executive, you will play a crucial role in managing client relationships and ensuring satisfaction through effective communication and problem-solving. Your contributions will directly impact the success of our events and client retention, making this a vital position within our organization.

We offer a competitive salary range of $30,000 - $60,000 annually, along with a supportive work workplace that fosters professional development and growth.

Responsibilities

- Manage and nurture client relationships to ensure satisfaction and loyalty
- Act as the primary point of contact for clients, addressing inquiries and concerns
- Coordinate with internal teams to deliver exceptional service and event execution




- Prepare and present proposals to clients, showcasing our service offerings
- Monitor project timelines and deliverables to ensure alignment with client expectations
- Gather feedback from clients post-event to improve future services
- Assist in resolving any issues that arise during the planning and execution of events
- Stay updated on industry trends to provide valuable insights to clients

Requirements

- Proven experience in client servicing or account management
- Strong communication and interpersonal skills
- Ability to manage multiple clients and projects simultaneously
- Problem-solving mindset with a keen attention to detail
- Proficiency in Microsoft Office Suite and CRM software
- Ability to work collaboratively within a team environment
- Knowledge of the events industry is a plus
- Bachelor's degree in Business Administration or related field preferred

📌 Senior Client Servicing Executive (India)
🏢 7 SIGMA EXPERIENCES
📍 India