Conduct outbound calls to prospective and existing clients to introduce financial products and services.

Handle inbound customer inquiries, providing accurate and timely information on banking and financial offerings.

Build and maintain strong customer relationships through professional and empathetic communication.

Document all customer interactions and update customer information accurately in the CRM system.

Collaborate with the sales and marketing teams to achieve departmental goals and targets.

Requirements Proven experience as a Tele Caller or in a similar customer service role, preferably within the banking or financial services industry.

Excellent verbal communication and interpersonal skills, with a clear and professional telephone manner.

Ability to understand customer needs and effectively articulate product features and benefits.

Robust problem-solving skills and a customer-centric approach to resolving issues.

Proficiency in using CRM software and other relevant communication tools.

Qualifications Bachelor's degree in Business, Finance, or a related field is preferred.

Mid-level experience (2-5 years) in tele-calling or customer service.

Fluency in English and Hindi is essential.

Familiarity with banking products,



financial regulations, and industry best practices.

Ability to work independently and as part of a team in a fast-paced environment.

2-5 years
• Proven experience as a Tele Caller or in a similar customer service role, preferably within the banking or financial services industry.

• Excellent verbal communication and interpersonal skills, with a clear and professional telephone manner.

• Ability to understand customer needs and effectively articulate product features and benefits.

• Strong problem-solving skills and a customer-centric approach to resolving issues.

• Proficiency in using CRM software and other relevant communication tools.

Qualifications • Bachelor's degree in Business, Finance, or a related field is preferred.

• Mid-level experience (2-5 years) in tele-calling or customer service.

• Fluency in English and Hindi is essential.

• Familiarity with banking products, financial regulations, and industry best practices.

• Ability to work independently and as part of a team in a fast-paced environment.

Required Skill Profession

Other General

📌 female tele caller (Delhi)
🏢 TestHiring
📍 Delhi