RoleObjective/ Goal Responsible for overseeing and coordinating the field service operations related to crusher equipment.

Leading a team, managing customer relationships, and ensuring compliance with safety and industry standards.

Industry Type Crushing Key Responsibilities Lead and mentor a team of field service technicians, providing guidance and support.

Coordinate field service activities, ensuring timely and effective resolution of customer issues.

Conduct regular performance reviews and training sessions for team members.

Act as the primary point of contact for customers, addressing their concerns and ensuring satisfaction.

Oversee the installation, maintenance, and repair of crusher equipment on-site.

Ensure compliance with safety regulations and industry standards.

Manage field service schedules, dispatching technicians as needed.

Maintain accurate service records and documentation.

Collaborate with the engineering and sales teams to provide feedback and improve service offerings.





Desired Qualifications & Skill Requirements Strong leadership and team management skills.

Excellent problem-solving and analytical abilities.

In-depth knowledge of crusher equipment, including operation, maintenance, and repair.

Proficient in using diagnostic tools and software related to crusher equipment.

Excellent communication and interpersonalskills.

Ability to work under pressure and handle multiple tasks simultaneously.

Willingness to travel frequently and work in various field environments.

Robust organizational and time-management skills.

Requirements Position - Track Service Engineer Reporting to Service Head Qualification Diploma/BE Experience Range 2-5 Years Benefits Industrial standards

4-5 years
Experience upto 10 years with good knowledge in international market

Required Skill Profession

Other General

📌 Service Engineer International (Palakkad)
🏢 Ontrack HR services
📍 Palakkad