Technical SupportBest Tech Business Tower 8th Floor Office No 822 Tower A, MohaliOn-site

Roles & Responsibilities

- Solid working knowledge of web applica ons, RESTful APIs, request–response flow, and client–server
- architecture
- Hands-on exposure to Linux and Windows Server environments, especially Linux Servers (Ubuntu /
- Rocky / RedHat)
- Basic knowledge of Databases (PostgreSQL or MS SQL) including query execu on, troubleshoo ng,
- and database connec vity valida on.
- Familiarity with DNS/NS, IIS, Apache, and NGINX for basic configura on checks and service
- monitoring.
- Robust understanding of TCP/IP fundamentals, ports, firewall basics, and connec vity tes ng using
- tools like Telnet and Netstat.
- Experience with monitoring systems, cke ng pla orms, and SSH tools for remote server access and
- incident handling.
- Good to Have experience with Wireshark, Postman, Zabbix, Grafana.
- Exposure to telecom messaging concepts (SMSC, SMPP) is an added advantage.





Required Skills

Monitor Product Server and performance in real me Handle incidents and perform first-level troubleshoo ng Analyze logs and assist in root cause iden fica on Ensure SLA compliance and proper escala on management Coordinate with internal teams and client technical stakeholders.

Additional Notes

Strong ownership and accountability mindset Proactive and R&D-oriented; approach to problem solving Ability to investigate root causes instead of temporary fixes Ability to work under pressure in 24/7 environment Strong communication and client coordination skills Team player with disciplined and responsible attitude

Job Overview

Job TypeOn-site

CategoryContractual

SeniorityMid Level

Experience3

Positions5

SalaryCompetitive

PostedApr 24, 2026

📌 Product Support Engineer (India)
🏢 Almuqeet Systems
📍 India