Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Enterprise Network Operations, SD-WAN Implementation, Fortinet FortiGate Firewall, F5 BIG-IP, F5 Distributed Cloud (XC)
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, we are looking for a highly skilled Technical Lead – Network to lead the design, implementation, and support of enterprise networking, application delivery, and security solutions. The ideal candidate will have extensive hands-on experience with F5 BIG-IP, F5 Distributed Cloud (XC), Routing & Switching, Fortinet SD-WAN, and Cisco Meraki technologies.
This role requires a solid technical leader who can drive architecture discussions, mentor engineering teams, and deliver scalable, secure, and highly available network solutions across enterprise and hybrid cloud environments.

Roles & Responsibilities:

- Technical Leadership
- Lead end-to-end network and security infrastructure projects, including design, deployment, migration, and operational support.
- Provide technical leadership, mentoring, and guidance to engineering and operations teams.
- Participate in architecture reviews and contribute to technology roadmaps.
- Collaborate with cloud, security, infrastructure, and application teams to deliver integrated solutions.
- Act as the highest level of escalation for complex technical issues.

F5 BIG-IP & Application Delivery
Design, implement, and manage F5 BIG-IP platforms, including:

- Local Traffic Manager (LTM)
- DNS/GTM




- Application Security Manager (ASM/AWAF)
- Access Policy Manager (APM)
- SSL Offloading and Traffic Management
- Configure load balancing, high availability, and application delivery services.
- Perform upgrades, migrations, health checks, and performance optimization.
- Troubleshoot Layer 4–Layer 7 application and network issues.

F5 Distributed Cloud (XC)
Design and implement F5 Distributed Cloud solutions.
Deploy and manage:

- Distributed Load Balancing
- Multi-Cloud Networking
- Support application modernization and cloud networking initiatives.
- Integrate distributed cloud services with enterprise network and security architectures.

Routing & Switching
Design, implement, and support enterprise LAN/WAN infrastructure.
Configure and troubleshoot:

- BGP
- OSPF
- EIGRP
- VRF
- MPLS
- VLANs
- STP
- HSRP/VRRP
- Conduct network performance analysis, capacity planning, and optimization.
- Support data center, campus, and branch networking environments.

Fortinet SD-WAN

- Configure SD-WAN policies, VPNs, application steering, and traffic optimization.
- Integrate security services and branch connectivity solutions.
- Troubleshoot WAN performance and connectivity issues.

Cisco Meraki
Deploy and manage Cisco Meraki solutions including:

- MX Security Appliances
- MS Switches
- MR Wireless Access Points
- Manage and optimize branch networking through the Meraki Dashboard.
- Implement SD-WAN, wireless, switching,



and security solutions.

Operations & Automation

- Create and maintain High-Level Designs (HLD), Low-Level Designs (LLD), SOPs, and operational documentation.
- Drive network automation initiatives using scripting and automation tools.
- Participate in incident management, root cause analysis, and change management processes.
- Ensure adherence to security, compliance, and operational standards.

Professional & Technical Skills:

- Strong hands-on expertise with F5 BIG-IP (LTM, GTM/DNS, ASM/AWAF, APM).
- Experience with F5 Distributed Cloud (XC) deployments and operations.
- Advanced knowledge of Routing & Switching technologies and protocols.
- Strong expertise in Fortinet Secure SD-WAN solutions.
- Experience with Cisco Meraki networking solutions.

Deep understanding of:

- TCP/IP
- DNS
- DHCP
- NAT
- SSL/TLS
- VPN Technologies
- Network Security Concepts

Preferred Skills

- Cloud networking experience with AWS, Azure, or GCP.
- Experience with Zero Trust and SASE architectures.
- Knowledge of automation tools such as Python, Ansible, Terraform, and REST APIs.
- Experience with network monitoring and observability platforms.

Preferred Certifications

- F5 Certified BIG-IP Administrator (F5-CA)
- F5 Certified Technology Specialist (F5-CTS)
- F5 Distributed Cloud Certification
- Fortinet NSE / FCP Certifications
- Cisco CCNP Enterprise
- Cisco Meraki Solutions Specialist Certification
- AWS or Azure Networking Certifications

Additional Information:

- The candidate should have minimum 8-12 years of experience in Enterprise Network Operations.
- This position is based at our Bengaluru office.
- A 15 year full-time education is required.

15 years full time education

📌 Application Support Engineer (India)
🏢 Accenture
📍 India