If your are a fresher or Experienced qualification doesn't matter until you have interest and passion, we are willing to hire you if you wish to grow- call us on (phone hidden) for interview, after reading the below. Accommodation and food along with salary and incentive.

Job Title: Front Office Executive

Department: Front Office Manager
Reports To: Manager
Location: Royal Inn , Thousand lights, Chennai
Employment Type: Full-time

Job Summary

The role involves handling guest check-ins and check-outs, reservations, inquiries, and ensuring a pleasant and seamless guest experience throughout their stay.

Key Roles & ResponsibilitiesGuest Services

- Greet guests warmly upon arrival and ensure a smooth check-in and check-out process
- Handle guest inquiries, requests, and complaints promptly and professionally
- Provide accurate information about hotel facilities, services, and local attractions
- Maintain a high level of customer satisfaction and service standards

Front Desk Operations

- Manage room reservations, cancellations, and modifications
- Ensure correct room allocation as per reservations and guest preferences
- Coordinate with housekeeping to ensure room readiness
- Handle cash, credit card transactions, billing, and folio settlements accurately

Communication & Coordination

- Coordinate with housekeeping, maintenance, and other departments for guest requirements




- Maintain clear communication during shift handovers
- Report guest feedback and operational issues to supervisors

Administrative Duties

- Maintain guest records and update information in the property management system (PMS)
- Prepare daily reports, occupancy reports, and shift summaries
- Ensure compliance with hotel policies, procedures, and security standards

Safety & Compliance

- Follow hotel safety, hygiene, and security guidelines
- Verify guest identification and comply with local regulations
- Handle emergency situations calmly and efficiently

Skills & Competencies

- Excellent communication and interpersonal skills
- Strong customer service orientation
- Basic computer knowledge
- Problem-solving and multitasking abilities
- Skilled appearance and positive attitude

Qualifications & Experience

- 12th Pass
- Freshers Welcomed
- Basic English

Working Conditions

- Willingness to work shifts, weekends, and holidays
- Ability to stand for extended periods

Benefits

Accommodation provided

Food provided

Employer contact : (phone hidden) {Saikrishna}

Job Types: Full-time, Permanent, Fresher

Job Types: Full-time, Permanent

Pay: ₹16,000.00 - ₹20,000.00 per month

Benefits:

- Flexible schedule
- Food provided

Work Location: In person

📌 Front Desk Receptionist (Chennai)
🏢 Royal Inn
📍 Chennai