Key Responsibilities

* Welcome and assist guests in a professional and courteous manner.

* Handle guest check-ins, check-outs, and room reservations.

* Answer phone calls, emails, and respond to guest inquiries.

* Maintain guest records and update booking details accurately.

* Coordinate with housekeeping and other departments to ensure smooth guest services.

* Handle guest requests and resolve complaints promptly.

* Maintain the reception area in a clean and organized manner.

* Process payments, issue invoices, and maintain basic records when required.

* Provide information about the villa, facilities, and nearby attractions.

* Perform general administrative and front office duties as assigned.

Job Types: Regular / Permanent, Full time

Pay: ₹18,000.00 - ₹22,000.00 per month

Ability to commute/relocate:

- Panchgani, Maharashtra (Panchgani): Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Experience:

- Front desk - Receptionist: 1 year (Required)
- total work: 1 year (Required)

Language:

- English (Required)

Work Location: In person

📌 Receptionist (India)
🏢 Immortal Facility Management
📍 India