The Front Office Executive is the first point of contact for guests and plays a key role in creating a positive first impression. This role involves managing guest check-ins and check-outs, handling inquiries, and ensuring a smooth and effective front desk operation while delivering exceptional customer service.

Key Responsibilities

- Greet and welcome guests in a professional and friendly manner
- Handle check-in and check-out procedures efficiently
- Manage reservations, walk-ins, and room allocations
- Respond to guest inquiries, requests, and complaints promptly
- Maintain accurate guest records in the system
- Coordinate with housekeeping and other departments for room readiness
- Handle billing, payments, and invoicing accurately
- Upsell rooms, upgrades, and hotel services




- Ensure lobby and front desk area are clean and presentable
- Follow hotel policies, procedures, and service standards

Required Skills & Qualifications

- Fluency in English (spoken and written) is mandatory
- Excellent verbal and written communication skills

For More Details Contact : +91-XXXXXXXXXX

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

- Food provided
- Health insurance
- Provident Fund

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Language:

- English (Required)

Work Location: In person

📌 Front Office Assistant (India)
🏢 COASTAL GRAND HOTELS AND RESORTS PRIVATE
📍 India