Job Responsibilities

- Handle customer inquiries and complaints through calls, emails, chat, and in-person interactions.
- Provide accurate information about products, services, and company policies.
- Resolve customer issues promptly and escalate complex cases when required.
- Maintain customer records and update data in the system.
- Coordinate with internal teams to ensure timely resolution of customer concerns.
- Follow up with customers to ensure satisfaction and service quality.

Requirements

- Graduate in any discipline.
- Good communication and customer-handling skills.
- Basic computer knowledge and MS Office proficiency.
- 1–2 years of customer service experience preferred.
- Positive attitude and problem-solving ability.

Job Types: Full time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Education:

- Higher Secondary(12th Pass) (Preferred)

Experience:

- total work: 1 year (Required)
- Customer service: 1 year (Preferred)

Language:

- English (Required)
- Hindi (Required)

Work Location: In person

📌 Customer Service Representative (India)
🏢 ANMOL JEWELLERS
📍 India