Interested candidates can share their resume at [[email protected]]

Free Bus Transportation Facility Available

Contact No:+91-XXXXXXXXXX

Education :Diploma/B.E.Mechanical

Experience : 3 to 7 Years

Key Responsibility:

- Building and maintaining solid, long-term relationships with clients in the pharmaceutical industry to ensure post-sale satisfaction and retention.

- Acting as the link between the customer and the technical/service teams to coordinate maintenance, troubleshooting, and repair of blister packaging machines. This involves coordinating service appointments and tracking service requests.

- Overseeing warranty programs, tracking warranty claims, and managing the logistics of parts and repairs to ensure quick and efficient resolution of issues.

- Responding quickly and positively to customer inquiries and complaints, and coordinating with internal departments (operations,



quality assurance, engineering) to resolve issues and reduce machine downtime.

- Gathering customer feedback on machine performance and service quality, analysing this data, and providing insights to the product development and marketing teams to inform future improvements.

- Experience of Proforma Invoice, Purchase Order, Work Order, Quotation making, Co-Ordination with Transport Department and with all the other concern departments.

- Co-ordination with the clients by phone / E-mail, etc.

- Breakdown of Spares of Pharma Machines.

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

- Flexible schedule
- Leave encashment
- Provident Fund

Work Location: In person

📌 Aftersales Executive (India)
🏢 Accurate Machines
📍 India