EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an chance to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are looking for a strong Salesforce Architect to lead an engineering team and guide customer Technology Directors through the journey of migrating an in-house Loyalty Platform to Salesforce. This role calls for a Salesforce Solution Architect with hands-on experience implementing Salesforce Loyalty Cloud, preferably within the hospitality industry.

Responsibilities

- Serve as Technical Architect within a Scrum team, contributing to the long-term vision and optimal use of Salesforce Loyalty Cloud in a large-scale hospitality implementation
- Design stay processing, partner transactions, hotel and partner reimbursement, vouchers, promotions, APIs, and integrations with legacy systems
- Apply real-world Loyalty Cloud experience to design and guide solution architecture decisions
- Drive delivery teams through all stages of implementation, from discussions with marketing teams on engagement strategy to reviewing data models, custom objects, and developer pull requests
- Build and maintain strong relationships with the Head of Technology on the customer side, supporting validation of proposed solutions across teams




- Understand long-term customer objectives and help define a sustainable technology and implementation roadmap

Requirements

- 14 to 18 years of overall experience, with deep Salesforce expertise, ideally stronger than average platform specialists
- Strong understanding of system integrations, with experience in MuleSoft, Kafka, and Apigee, along with RESTful APIs, as the platform serves as a backend for the entire IHG ecosystem
- Hands-on leadership skills, with readiness to perform code reviews, guide technical estimations, and assist with solution design at any level
- Ability to move seamlessly between high-level architecture and detailed technical design, including data models, process flows, and code structure
- Consulting mindset, with capability to grasp business challenges, technical constraints, and ecosystem complexity, and propose pragmatic, scalable solutions
- Execution-driven approach, ensuring that solutions work in production, not just on paper

Nice to have

- Background in hospitality
- Knowledge of Java
- Familiarity with REST API
- Understanding of Service Oriented Architecture (SOA)

We offer

- Opportunity to work on technical challenges that may impact across geographies
- Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
- Opportunity to share your ideas on international platforms
- Sponsored Tech Talks & Hackathons
- Unlimited access to LinkedIn learning solutions
- Possibility to relocate to any EPAM office for short and long-term projects
- Focused individual development
- Benefit package:
- Health benefits
- Retirement benefits
- Paid time off
- Flexible benefits

- Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)

📌 Senior Solution Architect - Salesforce (India)
🏢 EPAM Systems
📍 India