Senior Associate, Specialist Operational Risk Management, Technology and Operations

Experience: 5 to Not Available years

Location: Chennai-DBIL

Skills: Operational Risk, Internal Audit, Governance, Control, Data Analytics, Microsoft PowerPoint, Microsoft Visio, Microsoft Excel, Microsoft Word, Regulatory guidelines, Information Security guidelines

Business Function
Group Technology and Operations (T&O;) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O;, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Purpose
A team member to build and drive the implementation of first line of defense to proactive manage operational risk within T&O.;

Essential Requirements
Key Responsibilities & Accountabilities
Operational Risk & Governance responsibilities - To perform independent validation exercise of RCSA’s for various Retail Banking units - This responsibility will extend to co-ordination and updating of Operational Risk system. The assurance is required in the design effectiveness and sample testing.
- To supervise various process reviews and collaborate with units to ensure risk is mitigated in operational processes.
- High Rated employee in current role with experience of Ops, Ops risk and Audit
- To supervise reporting of KRI’s and various Risks related reports.
- To supervise data analytics for management overview.
- Guide and help Operations units and branches by resolving their queries pertain to processes and accounts.




- Review New Product Approvals/ Outsourcings and identify risks/ co-ordinate with various stakeholders and highlight risks.
- Liaison with Regional counterparts for implementation of best risk practices
- Conduct Local Forums to ensure Management oversight to risk items and similar forums for dissemination of information to T&O; staff
- Ensure timely reporting/escalating of risk events/significant incidents via reporting requirements with respective units and tracking & monitoring and timely issue resolution
- Investigate and supervise root cause analysis for risk incidents and events arising out of operational lapses/frauds (internal/external)/application issues and process gaps.
- To be responsible for providing risk support in the management of incidents to minimise risk/loss and to identify, analyse and report control metrics on a timely basis.
- Perform thematic reviews to identify gaps and advise solutions to mitigate the gaps
Risk Based Supervision
- Review compliance to regulatory guidelines.
- To manage the Risk Based Supervision Audit for Retail Banking Operations
- To perform the analysis of various requirements and correlate the purpose of data asked.
- Work on the automation of RBS requirement for Technology and Operations.
- Track the current RBI guidelines and ensure the implementation.
Required Experience
Essential - Prior experience in Operational Risk, Internal Audit, Governance & Control team.
Desirable - Experience of min 5 years in an Audit or related function.
Core Competencies




- Strong planning, organizational and analytical skills
- Attention to detail and accuracy
- Effective problem-solving skills
- Computer literate, with a good understanding of Microsoft Power point, Visio, Excel and Word
- Able to work independently with strong teamwork values
- Desirable - Good inter-personal and communication skills
- Able to work Independently and have initiative to plan and prepare work tasks in advance
Technical Competencies
- Operational Risk policy & procedures
- Regulatory guidelines (RBI & other local regulators)
- Information Security guidelines
Work Relationship
- Collaboration with all units of the bank and working in a cohesive manner
- Working relationship with T&O; Risk Mgt, Corporate Security, Information Security, Group Compliance, Group Risk, Group Legal, Group Audit, Group Business Continuity Management, and other Business Units and vendors.
DBS India - Culture & Behaviors
- DBS is committed to building a culture where all employees are valued, respected and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Expected value driven behaviors are:
- Demonstrate Business Performance through PRIDE Value Based Propositions
- Ensure Customer Focus by Delighting Customers & Reduce Complaints
- Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation
- Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement
- Maintain the Highest Standards of Honesty and Integrity
Location: Chennai-DBIL

Job: Risk Management
Schedule: Regular
Employee Status: Full time

📌 Senior Associate, Specialist Operational Risk Management, Techno (Chennai)
🏢 DBS Bank
📍 Chennai