Senior Administrator - Hardware Asset Management, Configuration Management

Experience: Not Available to Not Available years

Location: Gautam Buddha Nagar, India

Skills: ServiceNow, Hardware Asset Management, CMDB, ServiceNow Discovery, Service Mapping, CI classes, data upload, configuration expertise, customizing screens, administering workflows, importing data, integrating software

Job Summary
Position Overview
The Hardware Asset Management (HAM) and CMDB Developer is responsible for the continuous support, development, and optimization of the ServiceNow platform, with an emphasis on Hardware Asset Management, the Configuration Management Database (CMDB), and associated request forms. Working within a managed services framework, this role ensures the delivery of robust technical solutions and ongoing support to maintain seamless business operations.
Experience – 8 years intensive experience of HAM & CMDB development support.
Certifications – CSA (must have), Preferred: CAD and HAM Certified.





Key Responsibilities
Provide ongoing support for ServiceNow applications related to Hardware Asset Management, CMDB, and request forms.
Knowledge of CMDB classes and data upload manually or via integrations
Should have experience working in ServiceNow Discovery and Service Mapping
Configure and extend CI classes, attributes, and inheritance.
Ensure correct use of base tables vs extended classes
Respond to enhancement requests and implement improvements to address evolving business needs.
Offer configuration expertise, including customizing screens, administering workflows, setting up reports, importing data, and integrating software.
Ensure the integrity and reliability of the ServiceNow platform across all environments.
Develop and manage updSkill RequirementsServiceNow CMDB and HAM Developer

Other Requirements
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