Track Lead - IAM Operations

Experience: 10 to Not Available years

Location: Sholinganallur, India

Skills: SailPoint, IAM concepts, JML, RBAC, Life Cycle Management, Java, task configuration, Azure Ad, Duo, Automation, Value add initiatives, internal compliances, Contractual obligations, SLA parameters, Utilization, Attrition, Hygiene, Customer Management, Governance, Dashboard based reporting

Job Summary
IAM Lead Operations Analyst L3
Location of resources: Offshore
No. of years of experience: 10+ years of experience
Must have skills:
Transformation / Deployment of SailPoint for medium to large scale customers across various industry verticals
Knowledge of IAM concepts like JML, RBAC, Life Cycle Management, etc.
Strong background in coding and development using Java, task configuration
Configure required workflows & policies within the IAM tools (SailPoint)
Responsible for Functional testing of the solution; transformation / deployment Testing, assessment of environment, and consulting as per the requirement.
Play active role in the execution of the project and demonstrate strong technical leadership
Understanding the business requirements and translating them into use cases
Interacts with stakeholders and application owners for RCA and understanding current pain areas
Manage end-to-end transformation project related to IAM tools in the customer environment
Coordinate with customer for any requirements and dependencies
Review all project deliverables before they are submitted to customer
Provide guidance to the project team; Provide regular progress reports and participate in management reviews
Organize project progress meetings as per the required frequency
Excellent aptitude for delivering high quality documentation and prepare test reports.
Carrying out application onboarding requests for IAM environment.
Monitor on premise agents and manage tickets related to IAM
Configure required workflows & policies within IAM environment.
Prepare documentation for operations, update SOPs and handbooks on a regular basis.

Skills Required:
Strong understanding of IAM Technology Landscape and how to deploy new tool in environment.
Leadership experience for Governance, Dashboard based reporting and experience of:
Solutions – Good understanding of IAM tools (SailPoint, Azure Ad, Duo) and their architecture
Delivery excellence – Automation, Continuous improvement, Value add initiatives and internal compliances, Contractual obligations, SLA parameters, etc.
Operational Excellence - Build teams and manage people parameters like Utilization, Attrition, Hygiene and internal compliances
Customer Management – Establish relationship at multiple levels in customer organization

Qualifications:
8+ years of strong transformation and deployment of IAM tools (SailPoint) and support experience
Strong oral, written communications skills
Demonstrate strong technical skills
Demonstrate strong problem troubleshooting skills




Able to work under pressure in case of a critical incident
Be a strong team player
Customer Facing Exposure is must
Open to travel requirements

Key Responsibilities
IAM Lead Operations Analyst L3
Location of resources: Offshore
No. of years of experience: 10+ years of experience
Must have skills:
Transformation / Deployment of SailPoint for medium to large scale customers across various industry verticals
Knowledge of IAM concepts like JML, RBAC, Life Cycle Management, etc.
Strong background in coding and development using Java, task configuration
Configure required workflows & policies within the IAM tools (SailPoint)
Responsible for Functional testing of the solution; transformation / deployment Testing, assessment of environment, and consulting as per the requirement.
Play active role in the execution of the project and demonstrate strong technical leadership
Understanding the business requirements and translating them into use cases
Interacts with stakeholders and application owners for RCA and understanding current pain areas
Manage end-to-end transformation project related to IAM tools in the customer environment
Coordinate with customer for any requirements and dependencies
Review all project deliverables before they are submitted to customer
Provide guidance to the project team; Provide regular progress reports and participate in management reviews
Organize project progress meetings as per the required frequency
Excellent aptitude for delivering high quality documentation and prepare test reports.
Carrying out application onboarding requests for IAM environment.
Monitor on premise agents and manage tickets related to IAM
Configure required workflows & policies within IAM environment.
Prepare documentation for operations, update SOPs and handbooks on a regular basis.

Skills Required:
Strong understanding of IAM Technology Landscape and how to deploy new tool in environment.
Leadership experience for Governance, Dashboard based reporting and experience of:
Solutions – Good understanding of IAM tools (SailPoint, Azure Ad, Duo) and their architecture
Delivery excellence – Automation, Continuous improvement, Value add initiatives and internal compliances, Contractual obligations, SLA parameters, etc.
Operational Excellence - Build teams and manage people parameters like Utilization, Attrition, Hygiene and internal compliances
Customer Management – Establish relationship at multiple levels in customer organization

Qualifications:
8+ years of strong transformation and deployment of IAM tools (SailPoint) and support experience
Robust oral, written communications skills




Demonstrate strong technical skills
Demonstrate strong problem troubleshooting skills
Able to work under pressure in case of a critical incident
Be a strong team player
Customer Facing Exposure is must
Open to travel requirements

Other Requirements
IAM Lead Operations Analyst L3
Location of resources: Offshore
No. of years of experience: 10+ years of experience
Must have skills:
Transformation / Deployment of SailPoint for medium to large scale customers across various industry verticals
Knowledge of IAM concepts like JML, RBAC, Life Cycle Management, etc.
Strong background in coding and development using Java, task configuration
Configure required workflows & policies within the IAM tools (SailPoint)
Responsible for Functional testing of the solution; transformation / deployment Testing, assessment of environment, and consulting as per the requirement.
Play active role in the execution of the project and demonstrate strong technical leadership
Understanding the business requirements and translating them into use cases
Interacts with stakeholders and application owners for RCA and understanding current pain areas
Manage end-to-end transformation project related to IAM tools in the customer environment
Coordinate with customer for any requirements and dependencies
Review all project deliverables before they are submitted to customer
Provide guidance to the project team; Provide regular progress reports and participate in management reviews
Organize project progress meetings as per the required frequency
Excellent aptitude for delivering high quality documentation and prepare test reports.
Carrying out application onboarding requests for IAM environment.
Monitor on premise agents and manage tickets related to IAM
Configure required workflows & policies within IAM environment.
Prepare documentation for operations, update SOPs and handbooks on a regular basis.

Skills Required:
Strong understanding of IAM Technology Landscape and how to deploy new tool in environment.
Leadership experience for Governance, Dashboard based reporting and experience of:
Solutions – Good understanding of IAM tools (SailPoint, Azure Ad, Duo) and their architecture
Delivery excellence – Automation, Continuous improvement, Value add initiatives and internal compliances, Contractual obligations, SLA parameters, etc.
Operational Excellence - Build teams and manage people parameters like Utilization, Attrition, Hygiene and internal compliances
Customer Management – Establish relationship at multiple levels in customer organization

Qualifications:
8+ years of strong transformation and deployment of IAM tools (SailPoint) and support experience
Strong oral, written communications skills
Demonstrate strong technical skills
Demonstrate strong problem troubleshooting skills
Able to work under pressure in case of a critical incident
Be a strong team player
Customer Facing Exposure is must
Open to travel requirements

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