Job Description

Group Company: Contech Logistics Solutions Private Limited

Designation: Executive Customer Service

Office Location: Kodihalli, Bangalore

Position description: Executive Customer Service

Primary Responsibilities:

- Coordination with overseas agents

- Coordination with customers

- To quote rates to the customers and feedback

- Arrange shipments as per customer’s requirements at various destinations

- Send CAN to the customers well before arrival the shipments

- Arrange DSRs to the premium customers on daily basis

- Making routing orders in Topaz with selling rates

- To check the overseas invoices

- To arrange the manifest docs from the forwarders well before

- Arranging planning for road movements (Multi city container boxes)

- Sending flyers for current services

- Updation of global rate sheets for corporate accounts

- Follow up for payments for outstanding

Additional Responsibilities: #*Additional Responsibilities*#

Reporting Team

- Reporting Designation: General manager
- Reporting Department: Sales & Marketing

Educational qualifications preferred

- Category: Any Graduate
- Field specialization: #*Field specialization*#
- Degree: Any Graduate
- Academic score:



#*Academic score*#
- Institution tier: #*Institution tier*#

Required Certification/s: #*Required Certification/s*#

Required Training/s: #*Required Training/s*#

Required work experience

- Industry: Freight Forwarding
- Role: Customer Service
- Years of experience: 3-5 Years

Key Performance Indicators: #*Key Performance Indicators*#

Required Competencies: #*Required Competencies*#

Required Knowledge: #*Required Knowledge*#

Required Skills: #*Required Skills*#

Required abilities

- Physical: #*Physical*#
- Other: #*Other*#

Work Environment Details: #*Work Environment Details*#

Specific requirements

- Travel: #*Travel*#
- Vehicle: #*Vehicle*#
- Work Permit: #*Work Permit*#

Other details

- Pay Rate: #*Pay Rate*#
- Contract Types: #*Contract Types*#
- Time Constraints: #*Time Constraints*#
- Compliance Related: #*Compliance Related*#
- Union Affiliation: #*Union Affiliation*#

Job Snapshot

Updated Date

06-08-2026

Job ID

ALLCARGO2466

Department

CUSTOMER SERVICE

Location

Kodihalli, Bengaluru, Karnataka, India

Employee Type

Probationer

📌 Executive - Customer Service (Bengaluru)
🏢 Allcargo Logistics
📍 Bengaluru