Customer Relationship Executive

Experience: 2 to 3 years

Location: Bengaluru, KA

Skills: Interpersonal skills, Organizational abilities, Multitasking, Office equipment, MS Office, MS Word, MS Excel, MS Outlook, Customer service, Attention to detail

Company Overview
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Property and Asset Management
What this job involves
We are seeking a dynamic and customer-oriented Community Executive to join our team. As a Community Executive, you will play a crucial role in creating a positive first impression for our clients, visitors, and employees. Your primary responsibility will be to ensure smooth front office operations while providing exceptional customer service.

Qualifications
• High school diploma or equivalent qualification. Additional relevant certifications are a plus.
• Proven experience as a Front Desk Executive, Receptionist, or in a similar customer-facing role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficient in using office equipment (e.g., phone systems, printers, etc.).
• Familiarity with MS Office applications (Word, Excel, Outlook).
• Polite, professional, and customer-focused demeanour.
• Ability to maintain composure under pressure and handle challenging situations with poise.
• Punctual and dependable with a strong sense of responsibility.
• Strong attention to detail and accuracy in handling data and documents.

Reception and Welcoming
Greet visitors, tenants,



and employees with a friendly and professional demeanor. Provide a warm and welcoming environment, making tenants and visitors feel comfortable and valued.

Visitor Management
Greet visitors, assist them with registration/way finding as Notify relevant staff of visitor arrivals and handle security protocols.

Information Dissemination
Provide accurate and up-to-date information about the organization's services, products, and policies. Assist visitors with general queries and direct them to the relevant resources.

Administrative Support
Assist in various administrative tasks such as coordinating with the Hospitality team for upkeep of the asset and events, as required. Handle incoming and outgoing mail and packages.

Facilities Management
Monitor and maintain the cleanliness and organization of the front desk area. Report any maintenance or security issues promptly.

Communication
Communicate effectively with colleagues and management regarding any relevant issues or updates.

Problem-Solving
Handle complaints or difficult situations with diplomacy and tact. Escalate issues to the appropriate department when necessary.

Reporting
You will be reporting to the Community Manager - Property Manager.

Sound like you? Here is what we’re looking for:
Being Analytical and Meticulous
You must pay attention to detail and have excellent accounting and financial management knowledge and skills. Possess the ability to collate information into the system and maintain it in the record books.

Qualifications
You will have a Degree / Diploma with relevant educational background in with min 2-3 years of work experience.

Location
On-site –Bengaluru, KA
Scheduled Weekly Hours: 48





If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Chance policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

📌 Customer Relationship Executive (Bengaluru)
🏢 Jones Lang LaSalle (JLL)
📍 Bengaluru