Job Description – Account Director – Client ServicingCore Responsibilities:
- Maintains client relationships at operational and CXO levels by providingstrategic and digital advocacy regularly along with crisis management
- Drives development of tactical plans, translating strategies into tactics & ensureteam deliverables align with strategies
- Helps develop award-winning, insightful and creative ideas to drive results andbrand influence for our clients
- Builds/improves relationship with senior journalists and influencers across thecountry
- Oversees development and maintenance of a national media universe for allclients
- Guides the Account Managers & team members to track upcoming news storiesand proactive pitching for placement of clients’ messages
- Drives recent business through participating in and leading client pitches specificto social and web strategies, investigative research, campaign analysis,monitoring, etc
- Directs the Account Managers in client retention, improvement of ClientSatisfaction Score & overall servicing cost management of client portfolio
- Coaches,



develops and mentors a team of highly engaged individuals &; Empower them to succeed in their careers
- Ensures a conducive work environment by resolving team conflictsSkills & Values:Ability to Collaborate & Nurture positive workingRelationships with the Clients, Colleagues within the Agency and across the networkDemonstrateThinking and Innovation skills during challenging projectsSelf-motivation: Should be able to create their own schedule and routine to keepthemselves focused on the task without other distractions.Willing to learn and use digital tools: Virtual communication and collaboration is key.The candidate should be willing to learn and use digital tools such as videoconferencing apps and other company-specific digital platforms.Time consciousness: Should value their own’ s as well as the team’s time Settingmeetings and deadlines at appropriate hours to ensure they work in sync with everyoneelse.Critical thinking: Should be able to think creatively or use tools which help in fleshingout ideas

📌 Account Director (Maharashtra)
🏢 VelivoHR
📍 Maharashtra