Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Talend ETL

Good to have skills : NA

Minimum 7.5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.

Roles & Responsibilities:

- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.




- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to ensure alignment of support activities with business needs.
- Mentor junior team members to enhance their problem-solving capabilities and technical knowledge.
- Drive continuous improvement initiatives to optimize support processes and system stability.

Professional & Technical Skills:

- Must To Have Skills: Proficiency in Talend ETL.
- Solid troubleshooting skills with the ability to analyze complex system issues and provide effective resolutions.
- Experience in monitoring and maintaining enterprise-level software applications to ensure high availability.
- Ability to work collaboratively with cross-functional teams to address and resolve technical challenges.
- Familiarity with data integration processes and workflows within business-critical environments.

Additional Information:

- The candidate should have minimum 8 years of experience in Talend ETL.
- This position is based at our CDC2A - SEZ location.
- A 15 years full time education is required.

📌 Application Support Engineer (Chennai)
🏢 Accenture
📍 Chennai