About NestorBird

NestorBird is a Mohali-based IT and digital transformation company founded in 2017, with a presence in India and New Zealand. A certified Frappe/ERPNext and HubSpot partner, the company delivers ERP implementation, CRM, custom software, web and mobile application development, and marketing automation services. NestorBird has completed 200+ ERPNext projects across 20+ countries, including Australia, the USA, the UK, the UAE and New Zealand, serving clients in manufacturing, healthcare, education, retail, food and distribution. Our office is at F-468, Phase 8B, Industrial Area, Sector 74, Mohali (SAS Nagar) - 140307.

Job Summary

We are seeking a confident and customer-oriented female Telecaller Executive for our Australian Process. The ideal candidate should have excellent English communication skills, a clear and neutral accent, and the ability to understand and engage with Australian customers professionally. If you are passionate about customer interactions and delivering exceptional service, we would love to hear from you.

Key Responsibilities

- Handle inbound and outbound calls with Australian customers.
- Understand customer requirements and provide accurate information and solutions.
- Resolve customer queries professionally while maintaining a high standard of customer service.




- Build positive customer relationships through effective communication.
- Maintain accurate records of customer interactions in the system.
- Follow up with customers when required.
- Meet quality, productivity, and customer satisfaction targets.

Requirements

- Female candidates only.
- 6 months to 2 years of experience in an International Voice Process (preferably Australian).
- Excellent spoken English with a clear, neutral, and fluent accent.
- Strong listening and comprehension skills with the ability to understand Australian customers.
- Outstanding verbal communication and interpersonal skills.
- Confident, professional, and customer-focused personality.
- Good problem-solving and customer handling abilities.
- Basic computer proficiency (MS Office, CRM systems, email, internet).
- Ability to work in a fast-paced environment and handle customer interactions efficiently.

Preferred Qualifications

- Graduation preferred (undergraduates with relevant experience may also apply).
- Experience in the Australian voice process will be an added advantage.

Salary & Benefits

- Salary: ₹18,000 – ₹30,000 per month (depending on experience and communication skills).
- Growth opportunities opportunities.
- Professional and collaborative work environment.

Share your CV at [HIDDEN TEXT] or call +91 99151 34669

📌 Telecaller Executive (Nagar)
🏢 NestorBird
📍 Nagar