We are seeking a skilled Field Server Engineer to provide on-site support and maintenance for enterprise-grade HP servers and storage systems. The ideal candidate will have hands-on experience managing hardware-related service calls, particularly with HP ProLiant DL360/DL380, 3PAR, Apollo, Synergy, and HP Tape Libraries.

Key Responsibilities:

- Perform on-site diagnostics, hardware troubleshooting, and repair of HP server and storage systems.
- Handle support calls for HP ProLiant Servers (DL360/DL380), HP 3PAR Storage, HP Apollo, HP Synergy, and HP Tape Libraries.
- Replace server components (motherboards, drives, power supplies, memory, etc.) and perform firmware upgrades.
- Collaborate with HP support and logistics to ensure timely resolution of hardware issues.
- Maintain documentation of service calls, parts used, and issue resolution details.
- Provide guidance and technical assistance to clients on server and storage systems.
- Ensure service-level agreements (SLAs) and client satisfaction targets are consistently met.

Requirements:





- Proven experience in handling hardware calls and support for HP servers and storage.
- Robust understanding of server architecture, RAID configuration, and SAN/NAS storage systems.
- Hands-on experience with HP tools and diagnostics (e.g., Insight Diagnostics, SmartStart, iLO).
- Familiarity with data center environments and cabling standards.
- Excellent problem-solving and customer service skills.
- Willingness to travel to client locations as needed.
- Relevant certifications (HP ASE, CompTIA Server+, or similar) are a plus.

Preferred Qualifications:

- 1+ years of experience in server and storage hardware support.
- Prior experience working with enterprise-level clients.
- Ability to work independently under minimal supervision.

Skills: thermal management , Hardware Design, Performance Testing, Firmware Development, Circuit Analysis, System Integration

Experience: 1.00-3.00 Years

📌 Server Hardware Engineer (Surat)
🏢 Aforeserve
📍 Surat