- Bachelors degree in psychology, HR Management, Behavioral Science, or related courses (Masters is a plus)
- 8-10 years years of HR experience in tech or IT SMB companies

Must haves:

- Strong stakeholder management experience.
- Experience in leading small teams.
- Expertise in HR metrics management, including eSAT, eNPS, and attrition analysis with solid experience in MS tools - Excel and PowerPoint.
- Proven ability to design, implement, and govern HR policies and processes.
- Experience in culture strategy development and driving employee engagement initiatives.
- Keen understanding of business drivers and experience in partnering with key stakeholders to drive employee retention programs and measuring their impact.
- Solid knowledge of performance management policies, compliance, and best practices.
- In-depth understanding of labor laws and compliance management.

Key Responsibilities:

- HR Process Implementation
- Partner with key stakeholders to ensure HR processes and policies are implemented with clarity.
- Support design, documentation and delivery of HR processes, policies,



and procedures in the region across the entire employee life cycle including onboarding and exit processes.
- HR Metrics Management
- Monitor, manage and report all HR metrics for the site such as eSAT, eNPS, Attrition and Top Performers percentage.
- Actively identify gaps and propose and implement changes necessary to cover risks.
- Employee Relations and Stakeholder Management
- Serve as the main escalation point for any employee related issues and will be involved in people issue consultations, culture management, engagement program rollouts and change management effectively.
- Employee Retention and Engagement
- Employee retention strategies and management to meet employee engagement and retention outcomes.
- Compliance & Audit Management
- Manage, comply with audit and compliance queries from government agencies if any.
- Administration & Facilities
- Support in ensuring seamless administration at the site on a day-to-day basis to ensure positive employee experience.

Skills: Hr, Employee Engagement, Stakeholder Management, Employee Retention, Performance Management, Change Management

Experience: 8.00-10.00 Years

📌 HRBP (Noida)
🏢 IT BY DESIGN
📍 Noida