1. Develop and implement global support strategies and OKRs
2. Lead digital-first, AI-driven omnichannel support transformation
3. Build and scale global support teams across multiple time zones
4. Drive automation initiatives and continuous service improvement
Role responsibilities:
1. Act as customer advocate across Product, Sales, and Marketing
2. Lead, mentor, and evaluate global support team performance
3. Architect digital CX strategies using HubSpot and AI platforms
4. Monitor industry trends and integrate emerging technologies
Skills: Hubspot, Stakeholder Management, Automation, Change Management, Technical Support
Experience: 5.00-12.00 Years
📌 VP, Global Customer Support (Sahibzada Ajit Singh Nagar)
🏢 Maropost
📍 Sahibzada Ajit Singh Nagar
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.