System Administration

- Install, configure, and maintain Linux servers and systems.
- Perform regular system monitoring, verify the integrity and availability of hardware, server resources, systems, and key processes.
- Review system and application logs and verify completion of scheduled jobs such as backups.

Troubleshooting & Support

- Monitor system health and performance, ensuring high availability and reliability of IT systems.
- Diagnose and resolve hardware and software issues, performance tuning, and optimization.
- Provide support for various applications and services running on Linux platforms.
- Respond to and resolve service desk tickets in a timely manner.

Security & Compliance

- Implement and manage security measures to protect Linux systems and data.
- Conduct regular audits to ensure compliance with security policies and procedures.
- Manage user accounts, permissions, and access controls.

Automation & Scripting

- Develop and maintain scripts for automation of system administration tasks using shell scripting, Python, or other relevant languages.
- Implement configuration management tools such as Ansible.

Backup & Recovery

- Manage backup solutions and ensure data integrity and availability.




- Develop and maintain disaster recovery plans and procedures.

Documentation & Reporting

- Maintain comprehensive documentation for system configurations, procedures, and troubleshooting guidelines.
- Prepare reports on system performance, availability, and capacity planning.

General System Administration

- Provide technical support and guidance to end-users and other IT staff.
- Perform routine and scheduled maintenance of IT infrastructure to ensure optimal stability, security, and performance while minimizing disruption to operations.
- Monitor software licensing and maintenance agreements and remediate where necessary.
- Serve as an escalation point and supporter for Level 1 Technicians on complex issues.
- Respond to incident escalations, following troubleshooting and recovery procedures and escalating to other teams when necessary.
- Work collaboratively with IT teams across different time zones.
- Seek out opportunities to document, improve, or automate support and maintenance processes to provide effective and productive support.

Skills: Ansible, System Monitoring, Linux Administration

Experience: 5.00-10.00 Years

📌 Cloud and Infrastructure Support Engineer (Bengaluru)
🏢 Tech SMC Square
📍 Bengaluru