Job Summary

- Ensure Hub opening & closing is done as per operational standards and requirements.
- Supervise the Sorters who receive the shipments.
- Planning as per available resources and allocating shipment for bike and van deliveries.
- Ensure all team members are trained and are aware of operational standards.
- Sorting shipment as per defined routes.
- Create the Runsheet/Pickup sheet and assign daily work to WMs.
- Prepare Reports; Check and revert on mails.
- Execute ERP Transaction.
- Prepare and share Day End reports.
- Collection of cash, accounting and reconciliation with ERP.
- Participate in delivering the shipment/pickup as per operational requirement to the customer when required.
- Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training,



coaching as per OKR.
- Adhering & supporting the organization into seamless adoption of current policies & processes.
- Track undelivered shipment in ERP and call customers to identify reasons for non-delivery.
- Track wish masters performance on a real time basis to ensure all deliveries are completed as per plan.
- Provide support to the Wish Masters enroute and take necessary actions.
- Ensure unexplained Zero stock variance at the hubs on a daily basis.
- Achievement of Key Performance Indicators of TL as per company's goal.

Skills: delivery operations , last mile , Supply Chain Operations

Experience: 0.00-3.00 Years

📌 Hub Operations Executive (Bengaluru)
🏢 Flipkart
📍 Bengaluru