- Interact with customers to resolve payment-related queries and clarify issues.
- Collect balance confirmations on a quarterly basis to maintain financial accuracy.
- Monitor and ensure timely delivery of invoices to customers.
- Coordinate with the accounts team for billing, outstanding dues, and issuance of credit notes.
- Work closely with customers and internal teams to ensure a seamless credit and payment process.
Qualifications and Skills:
- Education: UG – Any Graduate.
- Proven experience in credit management, collections, or a related role.
- Strong understanding of billing processes, financial reconciliations, and outstanding tracking.
- Excellent communication and interpersonal skills to interact effectively with customers.
- Detail-oriented with solid organizational skills to handle multiple tasks efficiently.
- Ability to work collaboratively with the accounts and sales teams.